Contained within Terms and conditions of Sale with specific reference to :-

 6 Delivery of the Goods
6.1 Unless otherwise stipulated in the Order Confirmation, the Goods will be delivered by the Seller's agent carrier
6.2 The Seller will aim to deliver the Goods set out in the Order Confirmation to most destinations within the United Kingdom within two days of dispatch. International deliveries of Goods will take longer. However, notwithstanding this, any date or time quoted for delivery of the Goods is approximate only to accommodate any (including without limitation) printing or delayed delivery problems encountered by the Seller (or its agent) and the Seller shall not be liable for any loss suffered by the Buyer arising from any delay in the delivery of the Goods. The Buyer should see the Seller's Delivery Guide.
6.3 The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery
6.4 Time for delivery shall not be of the essence unless previously agreed by the Seller in writing and it is agreed that the Buyer shall not be entitled to terminate the Contract by reason of the Seller's failure to deliver by the Delivery Date
6.5 If the Buyer fails to take delivery of the Goods or fails to give the Seller adequate delivery instructions (otherwise than by reason of the Seller's fault) then without prejudice to any other right or remedy available to the Seller it may:-
(a) store the Goods until actual delivery and charge the Buyer the reasonable costs (including transportation and insurance) of storage; or
(b) sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for any excess over the Price or charge the Buyer for any shortfall below the Price
6.6 The Seller shall be entitled to deliver the Goods by installments of any size and in any order
6.7 In furtherance of clause 5.11 above, the Buyer shall be responsible for obtaining all necessary licences and permissions for the import of the Goods into the country of destination

7 Return of Goods/Cancellation
7.1 Where the Buyer is a non-trade, consumer purchaser, he/she may cancel a contract at any time within seven (7) working days, beginning on the day after the Buyer received the Goods. In this case, the Buyer will receive a full refund of the Price paid for the Goods in accordance with the Seller's Refund Policy as detailed in clause 8 below. If the Buyer shall fail to comply with these provisions the Goods shall be conclusively presumed to be in accordance with the contract free from any defect or damage which would be apparent on a reasonable examination of the Goods and the Buyer shall be deemed to have accepted the Goods
7.2  To cancel a contract, the Buyer shall inform us in writing and return the Goods to us within ten (10) working days of delivery by special delivery, packed securely and insurance paid for the full retail value of the Goods at the Buyer's own cost and risk, in the same condition in which the Buyer received them, including without limitation unused and in the original packaging.
7.3 The Buyer shall ensure that all reasonable care is taken of the Goods whilst they are in its possession.

8. The Seller's Refunds Policy
8.1 When the Buyer returns Goods to the Seller (for instance, because the Buyer has cancelled the contract between the parties or because the Buyer claims that the Goods are defective), the Seller will examine the returned Goods and will notify the Buyer of the Buyer's refund via e-mail within a reasonable period of time. The Seller will usually refund any money received from the Buyer using the same method originally used by the Buyer to pay for the purchase. The Seller will usually process the refund due to the Buyer as soon as possible and, in any case, within thirty (30) days of the day the Seller received the Buyer's cancellation or the day the Seller confirmed to the Buyer via e-mail that the Buyer was entitled to a refund for delivery of the defective Goods.
8.2  Goods returned by the Buyer because of a defect will be refunded in full, including a refund of the Price and the cost incurred by the Buyer in returning the item to the Seller.
8.3  The Price for Goods cancelled by a Buyer within the period set out in clauses 7.1 above will be refunded in full, excluding the cost of sending the Goods securely packaged and insured to the Buyer provided that the Goods are returned to the Seller within ten (10) working days of delivery. However, the Buyer will be responsible for the cost of returning the Goods to the Seller.